❔Questions
Some of the questions you may have, answered here.
Tracker Related
Q: Can different users push transaction alerts to the same channel?
A: Absolutely! Multiple users can configure their settings to send transaction alerts to a shared channel, making it easier for teams to consolidate and view all alerts in one place.
Q: What's the maximum number of users allowed for each Telegram channel?
A: There is no limit. You can invite as many users as you'd like.
Q: How many groups can I set up?
A: Currently, you can set up to 5 groups per user. We're always listening to feedback, so stay tuned for potential updates!
Q: Will there be duplicate alerts if my teammate and I track the same address? And what if we've given it different names?
A: You'll receive just one alert, even if multiple team members are tracking the same address. When it comes to nametags, the owner's tag takes precedence, followed by the member's.
Q: How do I convert my uncategorized group to a categorized group?
A: You will need to recreate the group. Remember to select "Yes" when prompted to organize your transactions according to chain.
Q: Will members of my group be able to export my data?
A: Not at all. Members can't export your data directly. The only workaround for them would be the tedious task of manually copying each transaction alert. We prioritize your data's safety.
Q: Do I get notified when a team member tags a new address?
A: Yes, team collaborations are updated in real-time and all members get notified of new tags.
Q: How do I add or remove members from my group?
A: It's simple. Check out this post to learn how to add a user: 4. Joining an existing channel. If you'd like to remove a member, all you have to do is kick the member out.
Blockchain Explorer Related
Q: Which blockchain explorers does DefiDino support?
A: We support most of Blockscan's explorers. This includes Etherscan, Bscscan, etc. We're constantly adding more to our list.
Q: What happens if I accidentally label an address incorrectly?
A: Not a problem! You can easily edit or delete address nametags at any time directly on the address page of the block explorer or from your Address Book Dashboard.
Data Related
Q: How secure is my data with DefiDino?
A: We prioritize user security. All data is encrypted and we never share or sell your information to third parties.
Q: Is there a limit to the number of addresses I can track?
A: Currently, there's a limit of 1000 addresses per paid user, but we're always looking to expand based on user needs.
Last updated